Delivery Information

Shipping rates are calculated by the carrier, and determined by location. Standard continental US shipping is free. Sales tax will only be collected on orders shipped to addresses in Massachusetts.

Duties and taxes are the responsibilities of the recipient for all orders placed on our website shipping to the international destinations - these fees will be due at the time of delivery.

International Shipping Restrictions

We do not ship to the following countries: China, Indonesia, Malaysia, Philippines, and Russia.

Upon checkout, you will need to specify a physical street address. Your item(s) will be shipped to the shipping address you provide. Please confirm the information you enter is correct before processing your order. Once your order has been prepared for shipment or has shipped we are unable to change the shipping address.

Once your order leaves our facilities, Simple Innovations LLC will not assume liability for late deliveries, regardless of the delivery method you specify.

Occasionally, packages are returned as undeliverable. When the carrier returns an undeliverable package to Simple Innovations LLC, we will contact you to make arrangements for reshipment at the cost of the customer.

Please note: Simple Innovations LLC is not responsible for items damaged in transit by shipping carriers. Please contact our customer service if you believe your package is lost.